Page 31 - Render Aug.23
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                            have guys out there working in the shop who have worked together for years at other                        
                         says there are three things customers want the most.
“Whether it’s customers on the rendering side or the other parts of Orthman’s                                 a manufacturer to meet all three of those wants. That’s where customer service comes in and having the tribal knowledge or basic understanding of how their businesses run.                 
One of the services Rios and Madison believe is important and unique to Orthman is the company supplies customers with a drawing and part number for everything                              calls and says they have a broken screw but they’re not sure what it is or they don’t                        
                                                            downstream and how the other equipment works with ours.
                             lasts longer. We can walk through your plant and see things that are wobbling or already cracked and need to be replaced soon before they fail. We also like bringing people here                                              
                                      
  Jimmy Rios
Why Orthman Conveying Systems is a NARA Member
As a novice salesman for another                                  he maintained interest in it with some of his mentors coming from the animal                 is important for the company to be members of the North American  
    Rios explains. “We feel like we can                   going on in the marketplace. We want to understand the global situation        need to be aware of the challenges for the rendering industry coming out      at the NARA convention and other      
 Cannon Madison, national sales manager, points out how Orthman seam welds and grinds the bushing to create a stronger connection in the pipe, allowing for a flush fit on close-coupled and clocked screws.
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that allows them to communicate directly                   to write rule-based parameters instead of having to draw the same thing over and over again.
      staying at the forefront of technology — all of which make it easier for the customer to get what they want and need.
“We are still a family owned and       not the old Orthman from Nebraska —        new leadership. We’re investing a lot        new company. On top of a cumulative        the technology we are deploying will              facility ready to compete with any major  R
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